Insights

Prices, payment and billing notices

Advertised prices, financing and memberships, and the federal price and billing disclosures.

What this topic covers

Price is one of the first things self-pay patients search for, and price claims carry their own rules. These guides cover advertising cash prices, former-price and competitor comparisons, discounts for groups, patient financing offers, dental membership plans and gift cards.

They also cover the federal disclosures that sit next to prices: good faith estimates for uninsured and self-pay patients, No Surprises Act notices on practice websites, hospital price transparency files, financial assistance policies and facility fees. Start with advertising cash prices, then good faith estimates for self-pay patients and advertising patient financing. Each guide cites the FTC, CMS or HHS rule it relies on, with the date we checked it.

The list below starts with advertised prices and discounts, then financing and memberships, then the estimates and notices that federal rules require. A price on an ad or website should match what the front desk quotes on the phone, so share these guides with your staff too.

All 12 guides in this topic

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